Last updated: January 2025
All ROVE products are currently sold out. Join our waitlist to be notified when the next drop becomes available. The following policies will apply to future orders.
We currently ship to select international destinations. Shipping times vary by location (7-14 business days). International customers are responsible for any customs duties or taxes.
Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships. Please note that during product drops, processing times may be extended due to high volume.
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return unworn, unwashed items with original tags attached within 30 days of delivery for a full refund or exchange.
We offer free exchanges for different sizes or colors (subject to availability). Contact our support team to arrange an exchange. Due to limited inventory during drops, exchanges are processed on a first-come, first-served basis.
If you receive a damaged or defective item, please contact us within 7 days of delivery at support@rove.com with photos of the issue. We will provide a replacement or full refund at no additional cost.
ROVE is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, and shipping carrier information.
For any shipping or returns questions, please contact our customer service team at support@rove.com or through our contact page.